SmartJute is committed to protecting the privacy of personal information collected from our customers and job applicants through our website smartjute.com.bd and other interactions. This Privacy Policy outlines how we collect, use, disclose, and manage this information, as well as the options available to you to restrict our usage of it.
Information Collected by SmartJute
We collect personal information when you:
• Purchase, order, return, or exchange products and services
• Track your order through smartjute.com.bd
• Sign up for SmartJute newsletter
• Send or purchase a gift card
• Register on our website
• Register on My SmartJute Rewards program
• Participate in a promotion or survey
• Contact us with a comment, question, or complaint
Shopping
When making purchases at our stores, you may provide credit or debit card information for payment processing. Additionally, we collect information about your feedback or complaints through email or suggestion forms.
SmartJute.com.bd
i. My SmartJute Rewards member: We save your details and purchase history, but do not authenticate personal details, thus we cannot be held liable for any misinformation, fraud, or identity theft.
ii. Registered shoppers: Account holders' basic information and purchase history are saved to facilitate order tracking.
iii. Guest shoppers: When signing up for the newsletter, we may collect personal details such as name, email address, and/or mobile number for communication and special offers.
Phone and Fax Orders
We do not accept orders via phone or fax and will never request sensitive information via these methods.
Newsletter
Email addresses provided for the newsletter are used internally for sending electronic newsletters. We do not sell or rent email addresses to third parties without consent.
Visit or Register on SmartJute.com.bd
Registration is not required to visit the site. Account creation requires an email address and password for service administration.
Promotions and Surveys
Participation in promotions or surveys may involve providing personal information for administration and follow-up.
Customer Service
Information provided during customer service interactions is used for verification and future assistance. Feedback is used to monitor and improve products and services.
Website Analytics
We collect IP addresses and other related information to monitor and improve the website. Cookies may be used for better understanding of user behavior.
Third Party URLs and e-Advertisements
Links to third-party websites are provided for convenience. We have no control over such websites and recommend reading their privacy policies.
Social Media
Engagement with our content on third-party social media platforms may grant access to certain account information.
Information Sharing
Personal information may be shared with other JDPC entities and service providers for purposes such as payment processing and website hosting.
Legal Obligations
We may disclose personal information in response to legal inquiries or orders as required by Bangladeshi law.
Security of Personal Details
Reasonable measures are taken to protect personal information from loss or unauthorized access. Online access may be protected with a password.
Policy Changes
We may update this Privacy Policy periodically for new uses. Changes will be posted on the website.
Update Your Profile
To access or update your profile information, please contact us or log in to your account on smartjute.com.bd.
